Pilot Angels Scheduling System Business Case free essay sample

Executive Summary Pilot Angels, a charitable service coordinated by Huskie Air, works with hospitals, †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. The Pilot Angels Scheduling System (PASS) is an initiative to identify alternative solution to the current process and implement it successfully†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Project Goals The Pilot Angles envisions becoming a reliable provider of charitable transportation services in DeKalb area by increasing the number of patients served by 50% within 24 months, increasing schedule accuracy by 20% within 24 months, reducing stop-over to 3 for every 1000 flight miles within 12 months, reducing scheduling time to 2 hours from the time of request within 12 months and recognizing volunteer pilots who have contributed most amounts of their time and cost. Based on research, there were four potential alternatives 1. Continue with the current system. 2. Purchase an ASP service. There are many ASPs providing services at reasonable price 3. Purchase packaged software. There are several alternatives available at various prices and functionalities and 4. Develop a customized flight planning system. Based on the Total Cost of Ownership and Total Benefit of Ownership analysis, developing a customized flight planning and tracking system is recommended. We will write a custom essay sample on Pilot Angels Scheduling System Business Case or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page This has high relevance to meet the organizational goals. Introduction Husky Air is a fixed base operator (FBO) providing a variety of aviation services in the Dekalb area. As an FBO, Husky Air provides: Business Jet, propjet, helicopter, and propeller aircraft charter, Aircraft rental Refueling Airframe, engine, propeller, and avionics maintenance Flight †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Pilot Angels, a charitable service †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ The current system that Pilot Angels use to co-ordinate the service is a paper based manual system. The volunteer pilot information is currently stored in folder. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Pilot Angels Scheduling System (PASS): Pilot Angels Scheduling System (PASS) is an initiative to evaluate the need for a new system and evaluate alternatives for the existing one. The main objective of this would be to evaluate alternatives and identify a replacement to the current system †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Desired Areas of Impact The MOV table below lists the potential areas that this project will impact and summarizes the measurable organizational value of the PASS. At an average the Pilot Angels serves about 100 patients per year. Pilot Angels want to move up the list of top charitable aviation transport services. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. This will enable the Huskie staff to schedule flights effectively by reducing the stop-overs from around 5 to 3 for every 1000 flight miles and also reduce the time wait between flights from 2 hours to ? an hour. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Desired Value of the project From the information we gathered and after careful analysis of the problem and opportunity, †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Alternatives Based on research conducted over the Internet OBC team identified the following four alternatives for the PASS. 1. Continue to use the current system. This will referred as Alt 1. 2. Utilize a packaged solution. Review of several scheduling solutions resulted in a clear choice of Flight Operation System (www. flightoperationsystem. com) †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ a. ASP model: †¦Ã¢â‚¬ ¦.. can purchase this service for $7,200/year †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ costs are at a premium of $55 per hour. . This will be referred as Alt 2. b. Individual product model: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Since this is a proprietary system the programming costs are at a premium of $55 per hour. This will be referred to as Alt 3. 3. Develop a customized flight planning and tracking solution which meets all requirements †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ The programming costs will be on a regular cost of $45 per hour since the skills required are relatively common. This will be referred to as Alt 4. Analysis of Alternatives The following section analyzes the alternatives Alt 1, Alt 2, Alt 3 and Alt 4 based on Total Cost of Ownership (TCO) and Total Benefit of Ownership (TBO). Total Cost of Ownership The following table analyzes the total cost of ownership for all the alternatives. PASS Total Cost of Ownership Resource Description Alt 1 Alt2 Alt 3 Alt 4 Personnel Time 8 hours of additional work for every [emailprotected] $25. 00 per hour 20,000. 00 5,000. 00 5,000. 00 5,000. 00 Communication Software Programming Training Hardware Support Maintenance Total 27,500. 00 20,700. 00 41,700. 00 31,450. 00 Table 2 PASS TCO Alt 3 has the highest TCO while Alt 2 has the lowest TCO at the time of start up. Since these amounts are only a snapshot figures, it is essential to look at some future projection before the system is finalized. Total Benefit of Ownership (TBO): In order to finalize the products the TBO is an effective tool. Table 5 lists the benefits required for PASS and rates alternatives which are weighted by their relevance to MOV. Benefits Weights Alt1 Weighted Alt1 Alt2 Weighted Alt2 Alt3 Weighted Alt3 Alt4 Weighted Alt4 Functional Track Pilot information 5 2 0. 1 7 0. 35 7 0. 35 9 0. 45 Track Plane information 5 2 0. 1 7 0. 35 7 0. 35 9 0. 45 Track Pilot / Plane association 12. 5 0 Track customer information 7. 5 2 0. 15 Track service information 12. 5 0 0 Match customer request 12. 5 2 0. 25 4 Usability User friendly 7 2 0. 14 7 Availability 8 2 0. 16 6 Phone availability 8 2 0. 16 6 Scalability 7 0 0 6 0. 42 7 Ownership 5 10 0. 5 4 0. 2 10 Security 10 10 1 5 0. 5 10 Weighted Benefits 100 2. 56 5. 90 7. 37 9. 15 It can be found that Alt 4 has the highest benefit relevance to the MOV followed by Alt 3 and Alt 2. The effective alternative can be identified by comparing the TCO and the TBO scores. The following figures compare the TBO with the TCO at the end of 5 years, 3 years and at start up. It can be found that Alt 4 has highest TBO score and has lesser TCO and is an ideal choice for PASS. These analysis indicates that Alt 4 has a high cost during start up in the long run proves cost effective than other alternatives. Required Funding and Support The start up investment for PASS is $ 31,450. This includes the development of the system, implementation and training. The support will be provided at the rate of $750 per year†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..